Effective Date: 20 April 2025
Welcome to Defyne! These Terms and Conditions apply to your use of our website (www.defyne.in) and any associated services or platforms.
By accessing, browsing, or making a purchase on our site, you agree to these Terms & Conditions. If you do not agree, please discontinue using the site immediately.
Defyne reserves the right to update, modify, or replace any part of these Terms at any time. Changes will be effective immediately upon posting on the site. Continued use of the site following changes signifies your acceptance. Please review these terms periodically.
You must be at least 18 years old or using the site under parental or guardian supervision. By placing an order, you confirm that all information provided is accurate and complete.
We strive to keep our catalog updated, but sometimes products may go out of stock due to high demand. If an item is unavailable after your purchase, we will notify you and suggest alternatives or issue a refund.
Prices are subject to change without prior notice. In the event of typographical or system errors in pricing or information, we reserve the right to cancel orders placed under such errors. If an incorrect price is displayed and your order is placed, we will either:
Contact you to confirm the corrected price before dispatch, or
Cancel the order and notify you.
We do not negotiate prices. All listed prices are final.
You are granted a limited, personal, non-transferable, revocable license to use our website for non-commercial purposes only. You may not:
Copy, reproduce, or exploit any content for commercial use
Use bots, scrapers, or automated tools to access or interfere with our platform
Upload or transmit viruses or malicious code
Attempt unauthorized access to systems or user data
Misuse site content or intellectual property
Violation of these terms may result in suspension or termination of access without notice.
All content on this website — including logos, designs, text, visuals, and layout — are the property of Defyne or our licensors and protected under copyright, trademark, and trade dress laws.
You may not use, reproduce, or distribute any content without our written permission. Unauthorized use may lead to legal action.
Your data security is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
We accept payments via cards, wallets, UPI, and net banking. All transactions are encrypted and secure.
Cash on Delivery (COD) orders include a ₹100 service fee. You agree to provide current and complete billing and contact details for all purchases.
Free shipping on prepaid orders across India
Orders typically dispatch in 1–3 business days
Delivery within 5–7 business days post-dispatch
Shipping updates and tracking will be provided via email or SMS
Refer to our full Shipping Policy for region-specific exclusions and details.
We offer a 7-day return window on eligible products. Items must be unused and in original packaging. Sale, personalized, or hygiene-sensitive items may be non-returnable.
To cancel an order, email [email protected] within 12 hours of placing it, mentioning your order ID.
See our Return and Refund Policy for detailed guidelines.
By submitting reviews, comments, or media to our site or social channels:
You grant us a royalty-free, perpetual, global license to use, display, edit, and share your content for marketing or promotional purposes.
You confirm that your submission does not infringe upon any third-party rights, and is not unlawful, defamatory, or obscene.
We reserve the right to remove content at our discretion.
We are not responsible for content posted by users, but we may monitor and moderate where necessary.
We may include links to third-party sites for informational purposes. Defyne is not responsible for content, policies, or practices of external websites. Use them at your own discretion.
We respect intellectual property rights. If you believe any content on our site infringes your copyright, trademark, or other rights, contact us at [email protected] with the necessary documentation. We will investigate promptly and take appropriate action.
Our website, its content, and services are provided “as is” without warranties of any kind. We do not guarantee uninterrupted or error-free access.
We are not liable for:
Losses or damages from site usage or service interruptions
Errors or inaccuracies in product descriptions or content
Unauthorized access to your personal data
You agree to indemnify, defend, and hold harmless Defyne, its partners, employees, and affiliates from any claims or liabilities arising from your use of the site, your content submissions, or your breach of these Terms.
In no event shall Defyne be liable for indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or use, arising from your use of the site.
These Terms are governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts of New Delhi (India).
If you have any questions about these Terms or need support, reach out to us at:
📧 [email protected]
📞 8448143339