Last Updated: 20 April 2025
At Defyne, we’re committed to delivering your order as smoothly and efficiently as possible. Please review the details of our shipping policy below.
Prepaid Orders: Enjoy free standard shipping across India.
Cash on Delivery (COD): A nominal fee of ₹100 will be added at checkout.
Please note that:
Delivery Time = Processing Time + Shipping Time
Processing Time: Orders are typically processed within 1–3 business days (excluding weekends and public holidays).
Shipping Time: Once dispatched, product will be delivered in approximately 5–7 working days, depending on your location.
Delivery times may vary slightly during holidays, high-demand periods, or due to unforeseen courier delays.
Once your order has shipped, you’ll receive an email with tracking details. You can also log into your Defyne account to track the status of your order at any time.
Currently, we only ship within India.
Certain items may have delivery limitations or regional courier constraints. We reserve the right to withhold shipping to specific locations when necessary.
Please double-check that all shipping details—name, address, and phone number—are accurate when placing your order. Inaccurate or incomplete information may lead to delays or additional charges.
If your order is lost or arrives damaged, please contact us immediately. We’ll investigate and arrange for a replacement or refund, depending on the situation.
For any shipping-related questions or concerns, feel free to contact us:
📧 [email protected]
📞 8448143339
(Monday to Friday | 10 AM – 6 PM IST)