Last Updated: 20 April 2025
Thank you for visiting Defyne. Your privacy means everything to us. Our customers are at the heart of what we do, and we’re committed to protecting your personal information while delivering an experience you’ll love coming back to—and sharing with your friends.
This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, products, or services. By using our platform, you consent to the practices described here.
You can browse Defyne without telling us who you are. However, when you engage with us—whether it’s placing an order, subscribing to emails, or filling out a form—we may collect:
Personal Info: Name, address, email, phone number, date of birth, gender, etc.
Order & Payment Details: Billing info, shipping address, purchase history.
Preferences: Product likes, saved favorites, reviews.
Device Info: IP address, browser type, access time, and cookies.
We may combine this with information from partners, analytics tools, or publicly available sources to improve your shopping experience.
We use your information to:
Process orders, payments, and deliveries
Confirm and track your purchases
Communicate with you regarding updates, support, or promotional offers
Improve our website, products, and services based on your feedback
Prevent fraud, misuse, and maintain site security
Understand customer trends to deliver more relevant experiences
Your information is safe with us. We never sell your personal data. However, we may share it with:
Trusted third-party providers (shipping, payment processors, web hosting, email marketing) solely to fulfill their services
Event partners if you participate in a contest, campaign, or collaborative promotion
Legal authorities when required to comply with laws or enforce our terms
We also reserve the right to anonymize and use data for insights, stats, or marketing analytics.
We use cookies and tools like web beacons and session trackers to:
Improve your browsing experience
Personalize recommendations and ads
Analyze website performance and user behavior
Run marketing and re-marketing campaigns (e.g. through Microsoft Clarity, Google Analytics, Facebook Pixel)
You can disable cookies in your browser settings, but note that some features of our site may not function properly without them.
When you enter your phone number at checkout or subscribe via form or keyword, you consent to receive:
Order updates (e.g. shipping alerts)
Cart reminders
Promotional SMS (max 5/month)
Reply STOP to unsubscribe or HELP for support. Message/data rates may apply.
You have the right to:
Access your personal data
Request corrections or deletions
Update communication preferences
Simply contact us at [email protected] and we’ll assist you.
Want to pause promotional messages? You can:
Unsubscribe from emails via the link in any marketing email
Reply “STOP” to SMS campaigns
Reach out to our team via email to adjust your preferences
Note: Opting out of marketing does not affect transactional communication (order updates, delivery status, etc.).
Our site may contain links to third-party websites. We’re not responsible for their privacy practices, so we recommend reviewing their policies separately.
We may update this Privacy Policy from time to time. The “Last Updated” date at the top reflects the most recent changes. We encourage you to review it regularly.
We’re here to help. If you have any questions about our Privacy Policy or how we handle your data, please contact:
📧 [email protected]
📞 8448143339